Privacy Policy

Privacy Policy for https://coolsculpting-results.storysurge.net

Introduction

Welcome to https://coolsculpting-results.storysurge.net (hereafter referred to as “CoolSculpting Results” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in adherence to various international privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • General Data Protection Regulation (GDPR) from the European Union
  • Lei Geral de Proteção de Dados Pessoais (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and California’s Privacy Rights Agenda (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Comprehensive Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy covers all aspects of our website, applications, services, and products offered by CoolSculpting Results. However, please be informed that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These external entities have their own privacy policies, which govern how they collect and utilize your data.

Processing Activities

This policy outlines our practices when:

  • You use any of our applications and services as an authorized user.
  • You visit our websites linked to this Privacy Policy.
  • You engage with us through communications, including emails, calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which can include:

  • Account Information: Details related to your registration and account creation, such as username, email address, and password.
  • Payment Information: Transaction details required for processing payments, including cardholder name, credit card number, expiration dates, and security codes.
  • Financial Information: Data related to your financial status or transactions with us, such as bank account numbers (if used for direct debit) and transaction history.
  • Purchase Information: Details about your purchases from our services or products, including order numbers, purchase dates, quantities, and shipping addresses.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, device ID, or advertising IDs.
  • Location Data: Geographic data about your location when you interact with our services, provided through GPS or similar technologies.
  • Feedback: Opinions, suggestions, and reviews you share with us regarding our products or services.
  • Social Media Information: Content and interactions from social media platforms that you choose to share publicly, including names, posts, and comments.
  • Product Information: Details about the products you purchase or show interest in, such as product preferences, browsing history, and communication interactions.

We gather this data through direct user input, interactions with our services, and automated technologies employed on our platforms. Additionally, we may receive personal data from third parties who assist us in providing our services, always respecting their privacy policies.

Cookies

Cookies are small text files stored on your browser by our website or applications for various purposes:

  • Strictly Necessary Cookies: These ensure the basic functionality of our services, enabling features like login and navigation.
  • Preference Cookies: They remember user preferences, such as language settings, to enhance your experience.
  • Analytics Cookies: Used to gather statistical data about how users interact with our platforms, helping us improve performance and usability.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. Once these purposes are satisfied or if you withdraw consent (where applicable), we will delete or anonymize your data in accordance with legal requirements.

Security Measures

At CoolSculpting Results, we prioritize the security of your personal data:

  • We employ industry-standard encryption for secure communication and data storage.
  • Our third-party processors adhere to strict security measures when handling your data.
  • Regular security assessments and updates are conducted to identify and mitigate potential risks.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you are entitled to certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data where there is no compelling reason for its retention.
  • Restriction: Limit our processing of your data under certain circumstances.
  • Portability: Receive a copy of your data in a structured, commonly used format and have it transferred to another controller.
  • Objection: Object to the processing of your data based on legitimate interests or for direct marketing purposes.
  • Non-Discrimination: Be free from discriminatory decisions based solely on your personal data.
  • Filing Appeals/Complaints: Have your concerns addressed and seek redress if you believe your privacy rights have been violated.

To exercise any of these rights, please reach out to our privacy team at the contact details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be prominently displayed on our website with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any questions related to privacy, data requests, unsubscribe requests, or if you wish to exercise your rights as outlined in this policy, please contact us:

We value your trust in our handling of your personal information and are committed to maintaining transparency and accountability in all our privacy practices.